29 Tried and Tested Tips To Write Ecommerce Emails That Convert

Learn how to write ecommerce emails! Boost engagement with expertly written messages. Elevate your brand with impactful email content.

29 Tried and Tested Tips To Write Ecommerce Emails That Convert

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Are your ecommerce emails falling flat? Are your customers ignoring your carefully crafted messages? Don't fret - Let us help you master the art of writing ecommerce emails that actually get noticed. From subject lines that grab attention to compelling calls to action, we'll guide you through the process of creating emails that not only engage your audience but also drive sales. Plus, we'll share tips on ecommerce email automation to streamline your communication and save you time. Get ready to revamp your email strategy and watch your conversion rates soar!

The Art of Writing Ecommerce Emails

Write Ecommerce Emails
Write Ecommerce Emails
When it comes to writing ecommerce emails, personalized copywriting is key to captivating your audience. Gone are the days of generic, one-size-fits-all emails that get lost in the sea of promotional messages. Instead, you need to craft compelling copy that speaks directly to your customers' needs and desires.
By leveraging customer data and segmentation, you can create targeted emails that address each individual's unique preferences and interests. Whether it's highlighting a product they've previously browsed, offering a personalized discount, or providing relevant recommendations, personalized copywriting allows you to establish a connection with your customers and make them feel valued.

Personalized Design: Visual Appeal that Wows

In addition to personalized copy, ecommerce emails also require personalized design to truly stand out. A visually appealing email not only captures your customers' attention but also enhances their overall brand experience.
By incorporating elements such as personalized product images, dynamic content, and eye-catching visuals, you can create emails that not only look great but also reinforce your brand identity. Customizable templates and drag-and-drop editors allow you to tailor the design to match your brand's aesthetic and voice, ensuring a cohesive and memorable brand experience for your customers.

Interactivity: Engaging and Interactive Experiences

To truly elevate your ecommerce emails, incorporating interactivity is a game-changer. Interactive elements such as GIFs, videos, quizzes, and surveys not only make your emails more engaging but also provide opportunities for increased customer interaction and feedback.
For example, a video showcasing your latest product can not only capture your customers' attention but also allow them to see the product in action. Interactive quizzes or surveys can help gather valuable insights about your customers' preferences and interests, enabling you to further personalize your email marketing efforts.

The Power of Mailsplash: An All-in-one Email Solution

Ready to take your ecommerce email game to the next level? Look no further than Mailsplash, an AI-powered tool that empowers you to create stunning email templates that convert. With Mailsplash, you can design and create personalized, converting email campaigns in minutes, and seamlessly send them with any email service provider.
Whether you're a freelancer, brand, or agency, Mailsplash enables you to rapidly create personalized, converting email campaigns at a lower cost than traditional marketing agencies. From email copywriting to personalized branded email template design, Mailsplash has got you covered. Try our All-in-one Email Solution today for free and unlock the potential of your ecommerce emails.

29 Tried and Tested Tips To Write Ecommerce Emails That Convert

Write Ecommerce Emails
Write Ecommerce Emails

1. Know Your Audience

Understand your target market's preferences, interests, and pain points to tailor your emails accordingly.

2. Craft Compelling Subject Lines

Use persuasive language, create a sense of urgency or exclusivity, and keep it concise to entice recipients to open your emails.

3. Personalize Your Emails

Address recipients by their name and segment your email list to send relevant content based on their preferences or previous purchases.

4. Use a Conversational Tone

Write as if you're having a one-on-one conversation with the reader, making your emails more engaging and relatable.

5. Create a Strong Opening Line

Hook your readers with a captivating first sentence that grabs their attention and encourages them to keep reading.

6. Highlight Benefits

Clearly communicate the benefits and value of your products or services to persuade customers to take action.

7. Showcase Customer Testimonials

Include positive reviews or testimonials to build trust and credibility.

8. Keep it Concise

Use short paragraphs, bullet points, and subheadings to make your emails scannable and easy to digest.

9. Use Clear Call-to-Actions (CTAs)

Clearly state what action you want readers to take and make it easy for them to do so.

10. Offer Incentives

Provide exclusive discounts, freebies, or special offers to encourage customers to make a purchase.

11. Create a Sense of Urgency

Use phrases like "limited time offer" or "while supplies last" to create a sense of urgency and prompt immediate action.

12. Segment and Automate

Use email marketing automation to send targeted emails based on customer behavior, such as abandoned cart reminders or personalized product recommendations.

13. Optimize for Mobile

Ensure your emails are mobile-friendly and responsive, as a significant portion of recipients may be reading them on their smartphones.

14. A/B Test Your Emails

Experiment with different subject lines, copy, layouts, CTAs, and visuals to identify what resonates best with your audience.

15. Use Social Proof

Showcase social media followers, likes, or shares to demonstrate your brand's popularity and influence.

16. Leverage Scarcity

Highlight limited stock or availability to create a sense of scarcity and drive urgency.

17. Create a Sense of Exclusivity

Offer exclusive access to new products, promotions, or events to make customers feel special.

18. Use Emotional Triggers

Tap into customers' emotions by using storytelling techniques or evoking feelings of joy, excitement, or nostalgia.

19. Provide Clear Unsubscribe Options

Make it easy for recipients to unsubscribe if they no longer wish to receive your emails to maintain a positive brand image.

20. Personalize Product Recommendations

Use customer browsing history or purchase data to suggest relevant products they may be interested in.

21. Use Dynamic Content

Tailor your email content based on specific customer attributes or actions to make it more relevant and engaging.

22. Create Scannable Emails

Use headings, bullet points, and bold text to make your emails easy to skim and navigate.

23. Use High-Quality Visuals

Include appealing product images or lifestyle photos to showcase your products and make your emails visually appealing.

24. Align with Brand Identity

Ensure your emails reflect your brand's tone, voice, and visual style to maintain consistency and reinforce brand recognition.

25. Include Clear Contact Information

Make it easy for customers to reach out to you by providing your contact details in every email.

26. Offer Easy Unsubscribe Options

Respect customers' preferences by providing a clear and simple way for them to unsubscribe from your email list.

27. Test Different Send Times

Experiment with sending emails at different times of the day or week to determine the optimal timing for engagement.

28. Monitor and Analyze Metrics

Track key metrics like open rates, click-through rates, and conversions to measure the effectiveness of your email campaigns and make data-driven improvements.

29. Continuously Improve

Regularly review and refine your email marketing strategies based on customer feedback, industry trends, and performance metrics to stay ahead of the competition.
Mailsplash is an AI-powered tool to create stunning email templates that convert. Design and create stunning/converting emails (campaigns, flows, all of it) in minutes. Send with any email service provider (Mailchimp, Klaviyo, etc.). We enable freelancers, brands, and agencies to rapidly create personalized, converting email campaigns at lower cost than traditional marketing agencies, from email copywriting, to personalized branded email template design. Try our All-in-one Email Solution today for free.

Complete Step-by-Step Guide On How To Use Mailsplash’s All-in-one AI Email Solution

Getting Started: Uploading Brands and Products

Before you can generate an email, you’ll need to upload a brand and product.
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Navigate to the “Brands” tab and select “Add a Brand”. Once you’ve defined the brand’s name, logo(s), font(s), and color(s), you can upload your product(s).
You can do so by simply pasting in the product link, which will auto-populate the product description, name, and images, as seen below. Now you’re ready to design and write stunning emails with Mailsplash.
 

Design & Write Emails with Mailsplash: A Guide

Generate with AI

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Not sure where to start? From your dashboard, click “Generate with AI” to get to ideating. Simply select the brand(s) and product(s) you’ve uploaded and describe the email you’re looking for (e.g. an email campaign promoting new pants on sale for 25% off). You can even define the design style you’re looking for!
notion image
If you’re feeling like a pro, click “Advanced Setup” to get more detailed access to other parameters such as your target audience, the type of email, and so on. Once you’re happy, click generate and watch the magic happen! In 30 seconds or less, you’ll have a email custom-tailored to your input.
 

Start from Template

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Already know what kind of email you’re looking to create? You can then click “Start from Template” and browse through our gallery of templates, curated for the most common use cases. We currently support 21 templates for 7 different categories, but will be continuing to update this based on your feedback! Once you select an email type, you’ll be prompted to select a brand and product and be taken straight to the builder.

Sending Emails: Integrate with Any ESP

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When exporting your email generation, you’ll be able to integrate with Klaviyo by inputting your API key. It’s as simple as that. We’re working on adding support for other major ESPs!
Now you should be well-equipped to save time and money on your email marketing.
Still confused? Have feedback? Let us know by sending us an email.

Best Practices for Writing Compelling Subject Lines To Increase Open Rates

Write Ecommerce Emails
Write Ecommerce Emails
When it comes to email marketing, the subject line is your first impression. It's the gateway to your message, enticing recipients to open your email and engage with your content. Here are some best practices for crafting compelling subject lines that encourage higher email open rates:

1. Be Clear and Concise

To capture the attention of your audience, keep your subject lines short and to the point. Aim for around 40-60 characters to ensure your message is fully visible in most email clients. Use clear language that accurately reflects the content of your email.

2. Create a Sense of Urgency

Incorporating words that convey urgency can be highly effective in motivating recipients to open your email. Phrases like "limited time offer," "ending soon," or "don't miss out" can create a fear of missing out (FOMO) and prompt immediate action.

3. Personalization

Tailoring subject lines to individual recipients can significantly improve open rates. Include the recipient's name or reference past purchases to create a sense of personal connection. Research has shown that personalized subject lines can lead to higher open rates and engagement.

4. Use Power Words

Incorporating powerful and emotive words in your subject lines can evoke curiosity and intrigue. Words like "exclusive," "discover," "amazing," or "revolutionary" can captivate your audience and entice them to open your email.

5. Ask a Question

Posing a question in your subject line can engage recipients and pique their curiosity. It creates a sense of interaction and invites them to seek answers within your email. Make sure the question is relevant to your audience's needs or pain points.

6. Test and Optimize

A/B testing different subject lines can help you determine which ones resonate best with your audience. Test variations in language, length, personalization, and tone to find the most effective subject lines for your email campaigns.

Experience the Power of Mailsplash: All-in-one Email Solution

Mailsplash is an AI-powered tool that empowers businesses to create stunning email templates that convert. With Mailsplash, you can design and create personalized, branded email campaigns in just minutes. Whether you're a freelancer, brand, or agency, Mailsplash enables you to create professional emails at a lower cost than traditional marketing agencies.
Take control of your email marketing strategy and try Mailsplash's All-in-one Email Solution today for free. Design compelling email campaigns, automate customer flows, and send them with any email service provider, such as Mailchimp or Klaviyo. Start creating personalized, converting emails effortlessly with Mailsplash.

Common Mistakes To Avoid When Writing Ecommerce Emails

Write Ecommerce Emails
Write Ecommerce Emails
One common mistake to avoid when writing ecommerce emails is neglecting to craft engaging subject lines. The subject line is the first thing that recipients see in their inbox, and it plays a crucial role in determining whether they will open your email or simply delete it.
To capture their attention, it is important to create subject lines that are compelling, concise, and relevant to the recipient. Using action verbs, personalization, and a sense of urgency can also help increase open rates.

Failing to Personalize

Another mistake to avoid is failing to personalize your ecommerce emails. Personalization is key in building a connection with your customers and making them feel valued. Addressing recipients by their first name, sending targeted emails based on their purchase history or browsing behavior, and tailoring product recommendations to their interests are all effective ways to personalize your emails. By doing so, you can improve customer engagement, increase click-through rates, and ultimately drive more conversions.

Overwhelming with Content

When writing ecommerce emails, it is important to strike a balance between providing valuable information and overwhelming recipients with content. A common mistake is including too much text, leading to information overload and a high likelihood of the email being skimmed or ignored.
Instead, focus on concise and scannable content that highlights the key benefits or features of your products. Use bullet points, subheadings, and whitespace to make your emails visually appealing and easy to read.

Ignoring Mobile Optimization

With the increasing use of smartphones for email consumption, ignoring mobile optimization is a grave mistake when writing ecommerce emails. Your emails should be designed to be responsive and mobile-friendly, adapting to different screen sizes and resolutions.
Ensure that your email template is optimized for mobile devices, with clear and clickable call-to-action buttons, legible fonts, and appropriate image sizes. By doing so, you can provide a seamless user experience and maximize the chances of recipients engaging with your emails.

Neglecting A/B Testing

Neglecting A/B testing is another common mistake when it comes to writing ecommerce emails. A/B testing allows you to compare different versions of your emails to determine which performs better in terms of open rates, click-through rates, and conversions.
By testing variables such as subject lines, email copy, call-to-action buttons, and images, you can gather data-driven insights to optimize your email campaigns. Continuously experimenting and refining your emails based on the results of A/B testing can lead to improved campaign performance and better overall results.

Lack of Clear Call-to-Action

A lack of a clear call-to-action (CTA) is a mistake that can hinder the effectiveness of your ecommerce emails. Without a compelling CTA, recipients may not know what action to take or how to engage further with your brand.
To avoid this, ensure that your emails have a clear and prominent CTA that directs recipients to the desired action, such as making a purchase, signing up for a newsletter, or exploring a limited-time offer. Use action-oriented language and make the CTA visually distinct to draw attention and motivate recipients to take the desired action.

Failure to Follow Up

Failing to follow up is a mistake that can cost you potential sales and customer loyalty. Whether it's a cart abandonment email, a post-purchase thank you email, or a request for a product review, following up with your customers shows that you value their business and are committed to their satisfaction.
By implementing automated follow-up emails at crucial touchpoints in the customer journey, you can nurture relationships, recover potentially lost sales, and gather valuable feedback. Don't miss out on the opportunity to engage with your customers beyond the initial email.

Strategies To Re-engage Inactive Subscribers

Write Ecommerce Emails
Write Ecommerce Emails
It's no secret that email marketing is a powerful tool for ecommerce businesses. Maintaining an engaged and active subscriber list can be a challenge. If you find yourself with a significant number of dormant or inactive subscribers, there are several strategies you can employ to re-engage them and breathe new life into your email campaigns.

1. Segment Your Email List

Segmentation is a crucial step in re-engaging dormant subscribers. By dividing your list into smaller, targeted segments based on various criteria such as purchase history, browsing behavior, or demographic data, you can send tailored messages that are more likely to resonate with each group. This personalization can reignite interest and encourage them to take action.

2. Send Re-engagement Emails

Crafting targeted re-engagement emails is an effective way to reach out to dormant subscribers and remind them of your brand. These emails should be designed to capture attention and entice action. Consider offering exclusive discounts, limited-time promotions, or personalized recommendations based on their past interactions. By presenting something of value, you can reignite their interest and motivate them to re-engage with your brand.

3. Use Dynamic Content

Dynamic content allows you to deliver personalized and relevant content to each subscriber based on their preferences, past purchases, or browsing behavior. By leveraging this technology, you can create emails that speak directly to the interests and needs of your dormant subscribers. Whether it's showcasing products they've shown interest in or recommending similar items, dynamic content can help re-engage them by showing that you understand their individual preferences.

4. Implement a Reactivation Campaign

A reactivation campaign is a series of emails designed to specifically target dormant or inactive subscribers. This campaign should be strategically planned, starting with a gentle reminder that they haven't engaged with your emails for a while and gradually escalating the urgency or offering more enticing incentives as the campaign progresses. By gradually increasing the pressure, you can encourage them to take action and either re-engage or unsubscribe if they are no longer interested.

5. Optimize Your Subject Lines and Preheaders

The subject line and preheader are the first things your subscribers see when they receive your email. To stand out in a crowded inbox and entice dormant subscribers to open your emails, it's crucial to optimize these elements. Use compelling language, create a sense of urgency, or offer a clear benefit to capture their attention. Experiment with different subject lines and preheaders to see what resonates best with your audience.

6. Leverage Social Proof and User-generated Content

Social proof, such as customer reviews, testimonials, or user-generated content, can be a powerful tool in re-engaging dormant subscribers. Incorporate these elements into your emails to remind them of the positive experiences others have had with your brand. Seeing that others are actively engaging with your business can spark curiosity and reignite their interest.
By implementing these strategies, you can re-engage dormant or inactive subscribers and boost the effectiveness of your email campaigns. The key is to personalize your messages, offer value, and create a sense of urgency or excitement. With Mailsplash, an AI-powered tool for creating stunning email templates that convert, you can easily design and execute these strategies to re-engage your subscribers.
Try our All-in-one Email Solution today for free and see how Mailsplash can help you transform your email marketing efforts.

How To Leverage Social Media Integration To Drive Traffic and Engagement

Write Ecommerce Emails
Write Ecommerce Emails
In ecommerce, it is crucial to find innovative ways to drive traffic and engagement. One effective strategy is to leverage social media integration in ecommerce emails. By incorporating social media elements into your email campaigns, you can tap into the power of social media platforms to reach a wider audience, increase brand visibility, and encourage customer engagement. Here are some ways you can utilize social media integration to make your ecommerce emails more effective:

1. Add social media sharing buttons

Including social media sharing buttons in your ecommerce emails allows recipients to easily share your content with their network. By doing so, you can expand your reach and potentially attract new customers who may not have come across your brand otherwise. These buttons can be strategically placed at the bottom of your emails or within specific sections to encourage sharing of your products, promotions, or blog content.

2. Embed social media feeds

Another way to integrate social media into your ecommerce emails is by embedding social media feeds directly into your email templates. This allows your subscribers to see your latest posts or updates without having to leave their inbox. By showcasing your active social media presence, you can build credibility and trust with your audience, leading to increased engagement and traffic.

3. Encourage user-generated content

User-generated content (UGC) is a powerful tool for social proof and engagement. By featuring customer reviews, testimonials, or images in your ecommerce emails, you not only provide social proof but also encourage your customers to engage with your brand on social media. You can prompt your subscribers to share their experiences, photos, or feedback on social media using a branded hashtag. This not only generates valuable UGC but also increases your brand's visibility on social media.

4. Run social media contests and promotions

Incorporating social media contests and promotions in your ecommerce emails is a fantastic way to drive traffic and engagement. You can use your emails to announce these contests or promotions and encourage your subscribers to participate by following your social media accounts, sharing your content, or tagging their friends. This not only increases your social media reach but also creates excitement and buzz around your brand, leading to increased traffic and engagement.

5. Use social proof from social media

Social proof is a powerful persuasion tool that can influence purchasing decisions. By leveraging social media integration in your ecommerce emails, you can showcase social proof from your social media platforms. This can include displaying the number of followers, likes, or shares your brand has received. By highlighting the positive feedback and engagement you have received on social media, you can build trust and credibility with your audience, ultimately driving more traffic to your online store.
By strategically integrating social media into your ecommerce emails, you can drive traffic and engagement to your online store. By adding social media sharing buttons, embedding social media feeds, encouraging user-generated content, running social media contests and promotions, and utilizing social proof from social media, you can tap into the power of social media platforms to expand your reach, increase brand visibility, and foster customer engagement. So, don't miss out on the opportunities that social media integration can bring to your ecommerce email campaigns!

Create Fully-Built Stunning Email Templates That Convert With Mailsplash

In ecommerce, eEcustomers and driving sales. Mailsplash is an AI-powered tool that empowers freelancers, brands, and agencies to create stunning and converting email campaigns in a matter of minutes.

Effortless Email Design

With Mailsplash, you don't need to be a design or copywriting expert to create eye-catching and persuasive emails. Our all-in-one email solution provides a range of pre-designed templates that can be easily customized to match your brand's unique style and voice. Whether you're running a promotional campaign or sending out personalized emails to your subscribers, Mailsplash has got you covered.

Personalization Precision

One of the key features of Mailsplash is its AI-powered personalization capabilities. Our tool enables you to create personalized emails that address your customers by their name, recommend products based on their browsing history, and provide tailored offers that are relevant to their interests. By delivering personalized content, you can significantly increase engagement and conversions.

Seamless Integration

Mailsplash seamlessly integrates with popular email service providers like Mailchimp and Klaviyo, allowing you to leverage your existing email infrastructure. You can easily import your email lists, schedule campaigns, and track their performance all from one platform. Plus, with Mailsplash's advanced analytics, you can gain valuable insights into your email campaigns and make data-driven decisions to optimize your results.

Budget-Friendly Marketing

Not only does Mailsplash provide a user-friendly interface and a wide range of templates, but it also offers cost savings compared to traditional marketing agencies. By eliminating the need for expensive copywriters and designers, Mailsplash allows you to create professional-looking emails at a fraction of the cost.
Try Mailsplash's all-in-one email solution today for free and experience the power of AI-driven email marketing. Start creating personalized and converting email campaigns in minutes and take your ecommerce business to new heights. Don't miss out on this opportunity to engage your customers and boost your sales. Get started with Mailsplash now!

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Saif Akram

Written by

Saif Akram

Hello, I'm Saif Akram, founder of MonetizeMail, an innovative email marketing agency. We're proud partners with Klaviyo and Customer.io, specializing in boosting MRR and reducing customer churn. Our agency has scaled over 50 brands, generating over $18M in revenue. With proven expertise in enhancing engagement and driving sales, I'm passionate about transforming businesses through effective email marketing strategies.

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